We preach transparency on all things relating to our work with our clients.
24x7 network monitoring and alerts.
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Unlimited remote helpdesk M-F 8a to 5p.**
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Annual planning meetings with stakeholders.
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Client Portal access to see tickets and KB articles.
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Monthly network health reports.
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Add 24x7 cybersecurity monitoring on all PCs & Servers for $16 p/mth, p/device.
*AIA BR, AIA LA, LA Retail Association, Alliance for LA Nonprofits and American Subcontractors Association members eligible for service fee discount.
**Any support requiring an onsite visit is $100 p/hr. Any special projects requiring installation of new equipment, removal of old equipment or data migrations are billed at $150 p/hr with client approval.
24x7 cybersecurity monitoring on all PCs & servers.
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24x7 network monitoring and alerts.
----------
Unlimited remote or onsite helpdesk M-F 8a to 5p**.
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Quarterly planning meetings with stakeholders.
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Client Portal access to see tickets and KB articles.
----------
Monthly network health reports.
*AIA BR, AIA LA, LA Retail Association, Alliance for LA Nonprofits and American Subcontractors Association members eligible for service fee discount.
**Onsite support is included in this plan. Any special projects requiring installation of new equipment or removal of old equipment are billed at $150 p/hr with client approval.
24x7 cybersecurity monitoring on all PCs & servers.
----------
24x7 network monitoring and alerts.
----------
Unlimited remote or onsite helpdesk M-F 8a to 5p**.
----------
Includes M365 Exchange Only, Business Basic or Business Standard Licenses.
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Automatic 15% discount on APEX Mini PCs
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Monthly planning meetings with stakeholders.
----------
Client Portal access to see tickets and KB articles.
----------
Monthly network health reports.
*AIA BR, AIA LA, LA Retail Association, Alliance for LA Nonprofits and American Subcontractors Association members eligible for service fee discount.
**Onsite support is included in this plan. Any special projects requiring installation of new equipment or removal of old equipment are billed at $150 p/hr with client approval.
Need a hand with something fast and don't know who to call? This is our standard hourly rate for:
one-time IT needs
implementing hardware projects
special projects work
sub-contracting work
indoor/outdoor installations
site surveys/assessments
network surveys/assessments
research/review projects
*Must be purchased in blocks of 5, 10, 15 or 20 hours
Thank you for contacting our team about Healthcare Services & Solutions. Someone will be in touch within 2 to 4 hours.